Website & CRM Setup

Website & CRM Setup for UK Service Businesses

A website and HubSpot CRM built to work together — so trades, coaches and consultants stop losing enquiries and start tracking every lead automatically.

Quick answer: the best website and CRM setup for a UK service business connects the two directly — every enquiry from your website becomes a tracked CRM record automatically, with a follow-up system so nothing gets missed. A combined build typically starts from around £3,495, with HubSpot's free tier often covering the CRM side to begin with.

The problem

Sound familiar?

  • Your website looks fine, but enquiries land in an inbox and sometimes just get missed
  • You're tracking customers and jobs across spreadsheets, texts, and memory
  • You don't know which enquiries actually turned into paying work
  • Following up depends entirely on you remembering to do it

How it works

A system, not just a website

01

A website built to convert

Clear messaging, mobile-first, and a form that actually captures what you need to follow up properly.

02

Every enquiry becomes a CRM record

No manual typing up — form submissions flow straight into HubSpot automatically.

03

Automated follow-up, tracked properly

An immediate acknowledgment goes out, and a task is created so a real follow-up happens, with nothing left to memory.

Built for your trade

Who this is actually for

Trades & home services

Plumbers, electricians, cleaners — enquiries captured and tracked whether you're on a job or not.

Coaches & consultants

A professional website paired with a CRM that tracks every lead through your sales process.

Professional services firms

Structured pipelines and reporting, without enterprise-level complexity or cost.

FAQs

Common questions

Do I need a website and a CRM, or can I start with just one?

You can start with either, but they work best built together — a website without a CRM means enquiries land in an inbox and get missed; a CRM without a proper website has nothing feeding it leads. Most UK service businesses see the fastest results setting both up from the start.

How much does website and CRM setup cost for a UK service business?

It depends on complexity. A combined website and CRM Lite setup typically starts from around £3,495 as a one-off build, with monthly support plans available afterwards. A fixed quote is available after a free discovery call.

Is HubSpot overkill for a small trade or consultancy business?

No — HubSpot has a genuinely usable free tier, and a properly configured starter setup covers exactly what most small service businesses need: capturing leads and tracking follow-up, without the complexity built for large sales teams.

Where to start

Explore the actual packages

Website Growth Plan

Conversion-focused pages with HubSpot CRM Lite and automated lead capture built in.

View details →

HubSpot Starter Setup

A properly configured CRM live within days — one pipeline, one form, one automation, full training. £795.

View details →

Not sure which fits?

Take the 60-second quiz and get a recommendation built around where your business is right now.

Take the quiz →

Ready to stop losing enquiries?

Book a free 30-minute discovery call and we'll look at exactly what a combined website and CRM setup would involve for your business.

Book a Discovery Call

Prefer to email? contact@webxxs.com

Call Now WhatsApp