Legal

Sales Terms and Conditions

Effective Date: January 2026 · Issued by Webxxs Services Ltd

Company: Webxxs, owned and operated by Webxxs Services Ltd ("Webxxs", "we", "our", "us")
Contact: contact@webxxs.com / Suite A, 82 James Carter Road, Mildenhall, IP28 7DE

These Terms and Conditions govern the supply of all products and services offered by Webxxs, including but not limited to website design and development, HubSpot CRM implementation, lead generation and sales funnels, aftercare and subscription packages, print media, social media management, corporate documentation support, introductions to professional networks, and digital products including online courses.

1. Services Provided

• Website Design & Development — Custom websites built for lead generation, responsive design, SEO & AEO optimised.
• HubSpot CRM Implementation — Pipelines, automation workflows, lead capture, and reporting dashboards.
• Lead Generation & Sales Funnel Development — Optimised funnels and CTAs designed to convert visitors into paying customers.
• Aftercare & Subscription Packages — Ongoing support, system maintenance, performance monitoring, SEO/AEO optimisation, and growth strategies.
• Print Media Support — Design and production support for marketing collateral.
• Social Media Management — Strategy, content creation, and ongoing management.
• Corporate Documentation Support — Creation, maintenance, and management of professional business documents.
• Introductions to Professional Network — Connections to vetted industry professionals to support business growth.
• Digital Products & Online Courses — Instant-access educational content, including the Employed To Empowered Academy, sold as one-off digital purchases separate from bespoke project work.

2. Payment Terms

1. Payment Requirement — Payment must be made in full or in agreed instalments prior to the commencement of any works. Payment schedules will be agreed upon in writing with Webxxs Directors.
2. Deposits — For projects requiring a deposit, the agreed percentage (e.g., 50%) must be paid before work begins. Remaining balances are due per the agreed schedule.
3. Subscription Services — For recurring packages (aftercare, social media, or CRM management), monthly or annual payments will be invoiced as agreed. Failure to maintain payments may result in suspension of services.
4. Late Payments — Any overdue payment may incur interest at 5% per month until settled and may delay project progress.
5. Refunds (Bespoke Project Work) — For custom project work such as website builds and CRM implementation, all payments are non-refundable once work has commenced, except as otherwise agreed in writing. This clause does not apply to digital products and online courses — see Section 9 for the refund terms covering those.

3. Project Timelines & Deliverables

1. Commencement — Work begins once payment terms have been met.
2. Estimated Delivery — Timelines will be provided per project. Delays may occur due to client content delivery, third-party dependencies, or unforeseen circumstances.
3. Client Responsibilities — You must provide timely access to content, branding, documents, and approvals. Delays in these may impact project timelines.
4. Revisions — Each service package includes a defined number of revisions. Additional revisions may incur extra charges.
5. Approval — Final deliverables are deemed approved upon written acceptance by the Client or 7 days after delivery if no response is received.

4. Intellectual Property

1. Ownership — Upon full payment, the Client owns all final deliverables created by Webxxs for bespoke project work.
2. Digital Products & Course Content — For online courses such as the Employed To Empowered Academy, the Client receives a personal-use licence to access and use the course material. Ownership and copyright of the course content itself remains with Webxxs Services Ltd at all times — see Section 9 for full terms.
3. Third-Party Materials — Webxxs may incorporate licensed third-party tools (e.g., HubSpot, stock images, plugins). Licenses remain subject to the third-party provider's terms.
4. Portfolio Use — Webxxs retains the right to display the work in our portfolio, marketing, and case studies unless otherwise agreed.

5. Liabilities & Limitations

1. Webxxs will perform services with reasonable skill and care, but cannot guarantee specific outcomes, including but not limited to revenue or search engine rankings.
2. We are not liable for losses caused by third-party systems, platforms, or services (e.g., hosting, HubSpot subscriptions).
3. Indirect, incidental, or consequential losses are excluded to the maximum extent permitted by law.
4. Educational content, including the Employed To Empowered Academy, is provided for general guidance only and does not constitute legal, tax, or financial advice. We do not guarantee income, business success, or specific outcomes from following any course material.

6. Termination

1. Either party may terminate a project with written notice.
2. If terminated by the Client, all completed work and any due payments become immediately payable.
3. Webxxs reserves the right to suspend or terminate services if payments are not received as agreed.

7. Confidentiality

Both parties agree to keep all sensitive information, business processes, and documents confidential and not disclose them to third parties without written consent.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of UK courts.

9. Digital Products, Online Courses & Refunds

1. Scope — This section applies specifically to digital products and online courses sold by Webxxs, including the Employed To Empowered Academy, and takes precedence over Section 2.5 for these purchases.
2. Access — On completion of payment, the Client receives access to the relevant digital content for personal, non-commercial use. Course materials, including videos, worksheets, and templates, may not be copied, reproduced, distributed, resold, or shared without prior written permission from Webxxs Services Ltd.
3. 14-Day No-Quibble Refund Guarantee — Clients may request a full refund within 14 days of purchase, for any reason, with no questions asked. To request a refund, email contact@webxxs.com within the 14-day period from your date of purchase.
4. Refund Processing — Approved refunds will be processed within 5 business days of the request being confirmed, to the original payment method.
5. After 14 Days — Requests made after the 14-day window are considered at Webxxs's discretion and are not guaranteed.
6. Access After Refund — Where a refund is issued, access to the course and any associated downloads will be revoked.
7. Content Updates — Where stated on the relevant product page, purchase includes lifetime access to the course as it stands, including reasonable updates made to keep factual information (such as tax rates and figures) current. This does not guarantee that every future addition to the course will be included at no extra cost.

10. Domain Name Registration & Third-Party Terms

Where Webxxs Services Ltd provides domain name registration services as part of a website or digital service package, all domain registrations are subject to the terms and conditions of the relevant domain registry authority.

For .uk domain names, this includes the terms set out by Nominet UK, the official registry for .uk domains. By registering a domain through Webxxs, you agree to comply with Nominet's Terms and Conditions of Domain Name Registration, which govern the registration, renewal, transfer, and use of .uk domain names.

In the event of any conflict between Webxxs Services Ltd terms and the registry terms, the registry terms will take precedence for domain-related matters.

11. Acceptance

By engaging Webxxs for any service, or purchasing any digital product or online course, you confirm that you have read, understood, and agreed to these Terms and Conditions.